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Stop the Pressure: A 2025 Guide to Getting Honest Double Glazing Quotes (No Gimmicks, Just Fair Prices)
Stop the Pressure: A 2025 Guide to Getting Honest Double Glazing Quotes (No Gimmicks, Just Fair Prices)
For homeowners in Andover and across Hampshire, investing in new windows and doors should be exciting, not stressful. Yet, the old stereotype of the high-pressure, commission-driven double glazing salesman still exists, often associated with inflated prices and urgent “deals.”
At KJM Group, we believe in providing a genuine alternative built on over four decades of local trust: Fair Pricing and No Pressure. We’re here to explain the sales games you should avoid and show you why our approach is the right choice for your home improvement project.
Trust Built on Decades: Why KJM is Different
In an industry often plagued by gimmicks, our reputation is everything. Since 1983, KJM Group has been serving Andover, Hampshire, and surrounding counties based on a simple promise: No Pressure. Fair Price.
- Experience: We are run by genuine experts with decades of industry experience, not commissioned salespeople focused on a quick sale.
- Accreditations: We are long-standing members of key organizations like the GGF (Glass & Glazing Federation) and a vetted Which? Trusted Trader. These memberships verify our business practices and quality standards, meaning you don’t just have to take our word for it.
- Our Promise: Unlike companies that inflate prices to offer fake discounts, we calculate our best, honest price the first time.
The Gimmicks: Red Flags in High-Pressure Window Sales
When dealing with a national firm, watch out for these psychological sales tactics designed to push you into signing immediately:
1. The Exaggerated “Discount on the Night”
The salesperson starts with a ridiculously high “list price.” Throughout the meeting, the price is lowered through successive “discounts,” leading to a final figure presented as a “special, one-time offer.”
- The KJM Approach: We offer a Fair Price Windows Hampshire policy. We typically provide a full, written quotation after the consultation, allowing you to review the cost in your own time.
2. The Staged “Call the Manager” Routine
When the initial discounts fail, the salesperson steps out to make a theatrical call to a “manager” to secure an “extra, special discount.” This creates urgency and an illusion of a massive saving.
- The KJM Approach: Our sales consultants are product experts, not high-pressure closers. They provide a transparent, fixed price, removing the need for theatrical phone calls.
3. Insisting Both Partners Must Attend
National firms often demand all decision-makers be present. This is purely a tactic to eliminate the “I need to discuss this with my partner” objection, forcing you to make a major financial decision under pressure.
- The KJM Approach: We respect your time and process. We believe the quality of our product and the fairness of our price should be the deciding factors, not forced urgency.
Trust & Transparency: The KJM Difference
| Topic | High-Pressure Sales Claims | KJM’s Transparent Reality |
| Maintenance | “Our products are maintenance-free.” | All windows and doors require minimal maintenance (cleaning, occasional lubrication/adjustment). We provide clear guidelines. |
| Product Quality | “Our competitor’s material (timber/aluminium) rots/condenses.” | We focus on certified, energy-efficient profiles and high-security locking—ensuring you choose the right material for your home, regardless of brand rivalry. |
| Installation Finish | “The fitters handle everything.” | We clearly advise that a minor amount of re-decoration or patching may be required internally due to frame removal. This is confirmed at the survey stage. |
| Specification | “The surveyor will finalise the design later.” | Our team ensures the exact design, aesthetics, and technical requirements are agreed upon before a contract is finalized, eliminating costly errors. |
Your 2025 Checklist: Questions for a Reputable Company
To secure the best value and avoid regret, always ask these crucial questions before placing an order:
- Trading History: “How long have you been trading, and have you ever changed your company name or been in administration?”
- Employment: “Are your installation teams directly employed or vetted subcontractors?”
- Pricing & Payment: “What are your payment terms, and can I see a full written quotation detailing all costs and work before signing anything?”
- Proof of Trust: “Are you members of reputable trade bodies (like FENSA or the GGF), and where can I view recent, unedited online customer satisfaction reviews?”
- Warranty & T&Cs: “Can I see a copy of your full terms and conditions and warranty details before I commit?”
Don’t compromise on design or quality. A window replacement is a 30+ year investment. By choosing a transparent, locally trusted company like KJM Group, you ensure your project focuses on quality and value, not hidden costs and sales pressure.
Ready for a Fair Quote? Start the KJM Way Today.
Skip the high-pressure sales pitch. Contact our Andover team to schedule a measurement, or use our Online Quote Tool to get an estimate now. Experience the difference that honest pricing and over four decades of local trust makes for your Hampshire home improvement project.
Mark Pearce is a highly experienced specialist in the double glazing industry, having built his knowledge from the ground up through hands-on experience in installation, manufacturing, sales, and business management. Beyond his role at KJM, Mark is a keen blogger, writer, and traveller, often sharing insights on the latest innovations in the home improvement industry.
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