Timber - PVC - Aluminium - Windows, Doors & Conservatories in Hampshire
Stop the Pressure: A 2026 Guide to Getting Honest Double Glazing Quotes (No Gimmicks, Just Fair Prices)
Stop the Pressure: A 2026 Guide to Getting Honest Double Glazing Quotes (No Gimmicks, Just Fair Prices)
For homeowners in Andover and across Hampshire, investing in new windows and doors should be exciting, not stressful. Yet, the old stereotype of the high-pressure, commission-driven double glazing salesman still exists.
The KJM Promise
At KJM Group, we provide a genuine alternative built on over four decades of local trust: Fair Pricing and No Pressure. We’re here to explain the sales games you should avoid and show you why our approach is the right choice for your project.
Trust Built on Decades: Why KJM is Different
In an industry often plagued by gimmicks, our reputation is everything. Since 1983, KJM Group has been serving Andover, Hampshire, and surrounding counties based on a simple promise: No Pressure. Fair Price.
- Experience: We are run by genuine experts with decades of industry experience, not commissioned salespeople focused on a quick sale.
- Accreditations: We are long-standing members of the GGF (Glass & Glazing Federation) and a vetted Which? Trusted Trader. These memberships verify our business practices.
- Our Promise: Unlike companies that inflate prices to offer fake discounts, we calculate our best, honest price the first time.
The Gimmicks: Red Flags in High-Pressure Window Sales
When dealing with a national firm, watch out for these psychological sales tactics designed to push you into signing immediately:
1. The Exaggerated “Discount on the Night”
The salesperson starts with a ridiculously high “list price.” Throughout the meeting, the price is lowered through successive “discounts,” leading to a final figure presented as a “special, one-time offer.”
The KJM Approach: We offer a Fair Price policy. We typically provide a full, written quotation after the consultation, allowing you to review the cost in your own time.
2. The Staged “Call the Manager” Routine
When initial discounts fail, the salesperson steps out to make a theatrical call to a “manager” to secure an “extra saving.” This creates urgency and an illusion of a massive bargain.
The KJM Approach: Our sales consultants are product experts, not closers. They provide a transparent, fixed price, removing the need for theatrical phone calls.
3. Insisting Both Partners Must Attend
National firms often demand all decision-makers be present. This is a tactic to eliminate the “I need to discuss this with my partner” objection, forcing a major financial decision under pressure.
The KJM Approach: We respect your time. We believe the quality of our product and the fairness of our price should be the deciding factors, not forced urgency.
Trust & Transparency: The KJM Difference
| Topic | High-Pressure Sales Claims | KJM’s Transparent Reality |
|---|---|---|
| Maintenance | “Our products are maintenance-free.” | All windows require minimal maintenance (cleaning/lubrication). We provide clear guidelines. |
| Product Quality | “Competitor materials rot or condense.” | We focus on certified, energy-efficient profiles ensuring you choose the right material for your home. |
| Installation | “The fitters handle everything.” | We advise that minor re-decoration or patching may be required internally after frame removal. |
| Specification | “The surveyor will finalise the design later.” | We ensure the exact design and technical requirements are agreed before a contract is finalized. |
Your 2025 Checklist: Questions for a Reputable Company
To secure the best value and avoid regret, always ask these crucial questions before placing an order:
- Trading History: “How long have you been trading, and have you ever changed your company name or been in administration?”
- Employment: “Are your installation teams directly employed or vetted subcontractors?”
- Pricing & Payment: “What are your payment terms, and can I see a full written quotation detailing all costs before signing?”
- Proof of Trust: “Are you members of FENSA or the GGF, and where can I view recent, unedited customer reviews?”
- Warranty: “Can I see a copy of your full terms and conditions and warranty details before I commit?”
A window replacement is a 30+ year investment. By choosing a transparent, locally trusted company like KJM Group, you ensure your project focuses on quality and value, not hidden costs and sales pressure.
READY FOR A FAIR QUOTE?
Skip the high-pressure sales pitch and experience the KJM way today.
Get Your Honest EstimateFrequently Asked Questions
We typically hold our quotes for 30 days, giving you plenty of time to make a decision without any “on-the-night” pressure.
No. We operate with fair payment terms and never ask for the full balance upfront. This protects you and ensures we are committed to your satisfaction.
Yes! We encourage it. Visit our Andover showroom to see our products in person and speak with our friendly experts in a no-pressure environment.
Mark Pearce is a highly experienced specialist in the double glazing industry, having built his knowledge from the ground up through hands-on experience in installation, manufacturing, sales, and business management. Beyond his role at KJM, Mark is a keen blogger, writer, and traveller, often sharing insights on the latest innovations in the home improvement industry.
- Certified Fire Doors: The Firecore Collection - 15 January 2026
- Premium Hardware for Profile 22 Doors: Ultion Sweet & Fab&Fix - 15 January 2026
- 2026 Design Trends: The 4 Window & Door Styles Defining the Year - 19 December 2025
