KJM has always strived to provide the very best after-sales service.
Customer Care
However your products do require both cleaning and some minor maintenance (lubrication).
This section of our website should help you understand what is required and what products are best advised to use. In the menu above or to left (In this section) depending upon what device you are viewing this on, you will find further information on cleaning, maintenance, advice on condensation on double glazing, warranty claims and a link to some external websites who provide more useful information on our products.
We do have a full-time Service Engineer, who can carry out a service for you on your behalf, for a reasonable charge. We are also happy to provide quotations for replacement glass sealed units, replacement handles and locking mechanisms on both KJM and non-KJM products. Quotations are free.
- Replacement Double Glazed Units
- Replacement Hinges
- Replacement Locks
- Servicing
See also Double Glazing Repairs
If you are unsure of anything we always ask that you contact us, and would be happy to provide you further information.
Chosen on recommendation and they didn’t disappoint. A local company with excellent values and a personal service. From the initial visit and assessment with Charles to the fitting by Paul and Lennon, the service was excellent. People that know what they are doing and go the extra mile to look after your home as if it was their own.
The products are top quality and we couldn’t be happier with the finish. On completion Simon was on hand to listen to our feedback and take on board our reflection of our experience. Thank you all, we would 100% recommend you.
Lisa Taverner
What can I say. From start to finish these guys have been absolutely amazing. From the quote, measuring, pre-work through to installing the new windows & doors, everyone has been great.
Josh, Jordan & Shay who did the installation were fabulous. Incredibly hardworking, polite, friendly, and tidy. Can’t recommend them enough. Thank you KJM for a stress free week.
Maggie Crosby
I’ve used KJM for a few replacement and new windows/doors over the years. Their service has always been great, particularly any after sales/maintenance required. I’ve recently had a replacement window fitted and I was blown away at the professionalism of the fitters.
Charlie, Ryan and Peter were so polite, considerate and tidy throughout the fitting. The first thing they did was put down floor protection and dust sheets from the entrance to where the window was being fitted, the last thing they did was sweep the area outside where they were working. I dare say the area was tidier after they left than it was beforehand! They truly are a credit to the company and are more than I could hope for from a local business.
Archie Sturt
Had a great team today fitting new conservatory doors as well as a new front door. Lesley and Liam, a father and son partnership did an amazing job.
Firstly the conservatory doors look amazing, they are new doors fitted to a 28 year old conservatory! The result is outstanding, so a big shout out to KJM, Lexter & Liam.
The front door looks classy, a great new addition to the house.
We are so pleased with the result and would highly recommend KJM, and if you are lucky enough to get Lester & Liam you are in safe hands.
A very satisfied customer!😊
Lisa Wearn
Our Accreditations
Throughout our business history, we have been delighted to receive several accreditations, awards and partnerships in our fields. We have installed many large projects for clients such as Winchester City Council, Peverel, RLHA, Grainger PLC and The Diocese of Winchester.
We have also become Which?, Checkatrade and FENSA approved for our services as we continue to provide our customers with high quality home improvement services and products.
Contact Us
We proudly offer various products and services for our customers and homeowners around Andover and Hampshire. If you want more information on our services or a quote, contact us today using our contact form, and we will endeavour to respond as soon as possible.