Do you have a price list?
Yes we do for some products, although costing most of our products can require a full site survey. We are more than happy to provide you with “budget costs” over the phone, via email or fax. The more information you can provide us with, will help with any quotations prepared, so if you want to bring a photo, or take some sizes we should be able to give you a reliable cost. All we can assure you of is, if you either invite us to your home or ask for a cost over the phone we will give you a “hassle free service”.
What time does your showroom open?
We are open as follows: Monday to Thursday: 9.00am to 5.30pm Friday: 9.00am to 5.00pm Saturday: 10.00am to 4.00pm Sunday: Closed. We’re more than happy to see people out of hours with an appointment while a visit to our showroom to view your possible investment is recommended.
Why should I buy from KJM?
We have been trading since 1983, over three times the length of our warranty period. A lot of promises are made within the industry, and there have been a huge amount of disappointed people who thought their warranty was “cast iron” until they tried to make a claim. Also we are a local company, employ our own staff and sell top quality products without sales pressure. We really do get most of our work through recommendation. We have been finalists in the G-Awards Installer of the Year category four times, we are Which? Trusted Traders and back up our warranties through either the Glass & Glazing Federation or Network Veka.
How to I get a replacement/duplicate FENSA certificate?
Find out how to get a replacement document.
Does double glazing eliminate condensation?
No it doesn’t. Although it can substantially reduce it in most cases. Read more on condensation.
Why do I have condensation on the outside of my windows?
As the thermal efficiency of our products has increased over the years, this question is being asked much more. The better insulated the window, the more likely the outside pane will be colder and if it drops to below the air temperature, then it reaches “dew point” and condensation forms. You can find some more information on this here.
Why don't you run 50% off offers?
KJM offers the best price we can first time. Most double glazing is sold on old “hard sell” techniques often used by larger national companies, which leads to a long sales call and high pressure selling. We don’t offer “Buy one, Get one free”, because our products are not double the price in the first place. Getting a quotation from KJM is free and without pressure selling. We are happy to leave your home and follow it up with a written quotation. That is a promise!
We have used KJM for a few jobs in the last few months. We can’t recommend them highly enough. Superb service, from the whole of the team, from beginning to end. The front door was a bit of an emergency so Paul squeezed us in for measuring up, and Emma offered us the first opportunity available for installing.
Josh and Charlie fitted all 3 jobs, and were very tidy, friendly and respectful, really nice guys. Great service & great products – we will be going back to them to replace the rest of the windows when we are in a position to do so.
Recently had a new door installed by KJM and cannot fault them at all. From start to finish the whole team was professional and so easy to deal with. Kept us updated throughout and the fitters were great – we have a vulnerable adult living with us and the fitters even took time to ask if there were any considerations for them ahead of the work.
The work was done ahead of time and to a great standard and we’re incredibly pleased with the result. Won’t hesitate to use them again and recommend to others – a shining example of top-notch service.
Great team to engage with! KJM were a referral and were very easy to deal with, knew the products, discussed our options and very fast to respond to any queries or similar. The product is great – does exactly what it should and we couldn’t be happier with the service.
The fitting team were excellent, no mess, no rubbish left behind and always polite, professional and real grafters. It’s unlikely we will need to replace these windows or doors, but if we ever move, I would be straight back onto KJM to replace them in the new house.
Throughout our business history, we have been delighted to receive several accreditations, awards and partnerships in our fields. We have installed many large projects for clients such as Winchester City Council, Peverel, RLHA, Grainger PLC and The Diocese of Winchester.
We proudly offer various products and services for our customers and homeowners around Andover and Hampshire. If you want more information on our services or a quote, contact us today using our contact form, and we will endeavour to respond as soon as possible.