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Inspire Service Excellence Award Finalists 2016

KJM have been named as a finalist in the Inspire Business Awards in the category "Customer Service Excellence" The awards have been running for ten years and KJM have been finalists twice before. They were category winners in 2014. KJM's Managing Director Mark Pearce said "We are delighted to have been named as finalists again in this category, the Inspire Awards are a great recognition of my teams work"

The Service Excellence Award recognises and rewards a top performing business based on the quality of service offered. The award will be presented to an organisation that can demonstrate a dedicated commitment to delivering outstanding customer service.

An organisation that continually exceeds customer expectations in all areas of their business.

Ability to demonstrate a direct correlation between service and business success.

Evidence of customer satisfaction

The award ceremony takes place at the Hampshire Court Hotel in Chineham, Basingstoke on Thursday the 10th of November. Peter Bartlett the General Manager of the hotel said “I am thrilled that the fabulous Inspire Awards evening will return to the Championship Suite. The spirit of the awards have close affinity to our own people culture at the Hampshire Court Hotel, neatly linked by the QHotels employee philosophy; Inspired by you. It is a pleasure and privilege to be a part of the Inspire Awards 2016 and I know that the entire team joins me in looking forward to making this a positively memorable event for all who attend"

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Mark Pearce

With over four decades in the glazing industry, Mark Pearce has been at the heart of KJM Windows & Conservatories since 1983. Starting as a building labourer, he quickly rose through the ranks, working as a window and door installer from 1984, a factory operator manufacturing windows later that year, factory manager in 1992, and joining the sales team in 1994. Becoming a Director in 2002, and finally, the sole owner in 2010, Mark Pearce is truly a double glazing expert and has led KJM to become a leading supplier of high-quality windows, doors, and conservatories across Andover and the South of England.

Mark Pearce is a highly experienced specialist in the double glazing industry, having built his knowledge from the ground up through hands-on experience in installation, manufacturing, sales, and business management. Beyond his role at KJM, Mark is a keen blogger, writer, and traveller, often sharing insights on the latest innovations in the home improvement industry.