I just wanted to report back - having had the windows now fitted on both number 13 and 14. We are absolutely delighted with the finished products - the 2 lads who fitted the windows were absolutely first class and did an incredible job - the windows look amazing. The original windows were such a mess with the fitting and these new ones have been fitted beautifully, all the filling is absolutely perfect. The lads were tidy, respectful - I simply cannot praise these 2 young men enough, they are an absolute credit to your company. So thank you very much, from start to finish it has been a pleasure to deal with KJM.
This was the first time we had bought windows and door for a property, so went in with only a basic idea what we wanted and needed. We had a few quotes from a few different companies, the first thing that stood out about KJM was the sales consultant Luke. Luke appears to genuinely want to get the best deal for the homeowner and KJM, he explained the range of products and the pro’s and con’s of each and gave his personal opinion when I asked him to. He didn’t try to push a sale at any point and went away to work out a proper quote for the work we requested. The other companies came up with instant quotes then a ‘If you buy it today we will take 50% off price’ When I said no they reduced it more and finally left telling me they wouldn’t be beaten. Well KJM not only beat the price quoted by £1500 they also had a better (in my opinion) selection of windows and doors to choose from. This was a huge selling point for myself as it showed a genuine reflection of the work that needed to be carried out. Once we worked out what we wanted, a date was booked to install which suited us the best in a short time scale. The office staff kept in communication with us to let us know how the process was going. The 2 gentlemen turned up bang on time on the day of install, and did the work to a high standard. They were careful around the house to make sure they didn’t make any mess or cause any damage. The install took a few hours and a full demonstration was given at the end. We are totally satisfied with the work and price we paid. Knowing there is a long guarantee on the windows and doors also adds to the overall experience. I wouldn’t hesitate to recommend KJM to friends and family!
KJM recently installed triple glazed windows and doors very efficiently at the back and sides of the house. Very very pleased with the work completed, the total cost and the very friendly manner in which the whole matter was carried out and no pressure to complete the order. Thoroughly recommend KJM. Am now proceeding with getting the front of the house triple glazed. Many thanks once again
KJM have been extensively throughout The Winchester Diocese replacing windows/fascias and soffits and installing bespoke conservatories for over 35 years. I am pleased to say that I have never received bad feedback from any clergy and would be happy to recommend KJM to anybody considering replacement window products! From sales to after-care the service is second to none!
Chris Mariner, Houses Manager, The Diocese of Winchester, Hampshire
Superb from start to finish, much better price than the national companies, they were recommended to me by a friend and I had a full house worth of windows and 2 new doors, very good quality, NO hard sell, or made up sales "must phone my boss" talks. Really good from start to finish - I recommended them to a neighbour and he also is very happy with his windows. it's not often these days you find a company you'd use twice - I wouldn't hesitate with KJM.
In short you have a great team of people who do everything in their power to produce the very highest results for KJM, with a determination to make absolutely sure the customer is totally happy with the finished result
Mr. & Mrs. Alcock, Basingstoke
I have been happy and more than impressed with my recent dealings with KJM from start to finish. I would not hesitate to recommend your company to anyone.
Mrs Wilcox, Andover
Since October 2011 you have designed and built our conservatory and supplied and fitted our solar PV panels. My wife and I would like to take this opportunity to thank all your staff for their hard work and attention to detail, all the work that has been carried out has been exceptional, the site cleanliness has always been very good, even the attitude and precision of your sub- contractors we wouldrate as above average. The office has always maintained very good communication and we were kept in the picture at all times, Anthony’s assistance with the feed in tariff application was brilliant, our thanks again to Charlie, Lee, Antony,Colin, Steve and Cass on the conservatory team and Anthony, Kerry and Andy on the solar panel team. My wife and I would have no hesitation in recommending KJM at any time.
Bob & Dawn Jackson, Andover, Hampshire
Thank you for your excellent service, We are thrilled with the new windows, doors & soffits etc and already enjoying the benefits. Special thanks to Alan & Carl for their cheerfulness, friendliness & especially their immaculate work.
Mr. & Mrs. Randall, Andover, Hampshire
KJM have completed in excess of 30 projects, spanning a period of 11 years. During this time I have found them to be exemplary performance.
Mr. H. Chappell, Twickenham, Middlesex
I would like to take this opportunity in commending all your staff for the excellent quality of their workmanship and the courteous and professional manner in which they conducted themselves at all times.
D.G. Malaperiman, Tangley, Hampshire
The after sales service is without doubt the best I have ever received from any company I have dealt with in the building industry, with even the smallest request being dealt with in an efficient and courteous manner.
D.G. Freeman, Anna Valley, Hampshire
I would like to take this opportunity to express our thanks to your entire workforce. They have been courteous, very professional and a delight to have working for us. Both the groundwork team and those erecting the conservatory have met the highest standards of behaviour and all have been helpful.
G. Tasler, Andover, Hampshire
My call was returned within the hour by Mark who said to leave it with him and he would see what he could do. Mark arrived at my address after work, on his way home and in his own time and promptly fixed the problem. I was very impressed with his positive, 'can do' approach. I would like to thank Mark and his team for such excellent customer service, after all, KJM owe me nothing as I bought this double glazing about 20 years ago!! One of the best purchases we have ever made! Your first class customer service is legendary throughout Andover and well deserved too! My wife and I are thinking of upgrading our front door soon and there are no prizes for guessing where we will buy It. Once again many thanks for looking after us.
Mr. & Mrs. R. Lowing, Andover, Hampshire
Many thanks for the excellent service that you and your team have provided.
Mr. Priestley, Shepperton, Surrey
I take this opportunity of thanking you for carrying out this work, the conservatory and doors look very good and the quality is excellent. I am very pleased with the final result. Thank you, please forward my compliments to all who worked here.
Ms. Dyke, Andover, Hampshire
The quality of the windows and doors installed are of a very high standard, and we are extremely delighted with the end result. We will certainly recommend your company to others.
Mr. & Mrs. J. McGeachie, Andover, Hampshire
We are very pleased with our conservatory and will have no hesitation in recommending you to anyone.
Mr. H, Anna Valley, Hampshire
I would like to thank you very much for your efficient sales service, and the excellent fitting of our new front door and side panels. We were very impressed by the whole service provided by KJM.
Mrs. Inglis, Winchester, Hampshire
... to express our appreciation and satisfaction with the finished product. We have been very impressed throughout the various stages of building work, with the organisation behind the scenes that ensured everything arrived on time, to enable the work to progress smoothly.
Mr. B. Render, Andover, Hampshire
We are completely satisfied with the conservatory, patio doors and window, and are delighted with the end result.
Mr. & Mrs. Catton, Basingstoke, Hampshire
The kitchen door and window appear to have been fitted very well, and I particularly wish to thank you for the efficient expertise of the employees who carried out the work.
Mr. Cross, Twickenham, Middlesex
... praise all aspects of your customer service. My wife's telephone calls were all dealt with in a courteous and efficient manner. The actual glass replacement was carried out at a speed that amazed me with all traces of broken glass meticulously taken away. Thank you.
Mr. G. Youell, Basingstoke, Hampshire
... from the initial quote to the final installation, I find it impossible to find fault at any stage.
Mr. & Mrs. Massey, Andover, Hampshire
... the superb work carried out on my home. I am more than pleased over the end result and will recommend your company to further customers.
H. Bulham, Andover, Hampshire
Thank you so much for your excellent customer care and consideration given to my husband and myself whilst our porch and conservatory were being erected. Your patience and professionalism I'm sure will carry you a long way.
Mr. & Mrs. P. Pritchard, Wiltshire
It is indeed a pleasant change to find a company who has such polite, helpful staff.
Mrs. Grigg, Pewsey, Wiltshire
Kerry was an excellent fitter and worked non-stop and should be congratulated - an excellent representative for KJM.
Mrs. R. Hamilton, Andover, Hampshire
We would like to thank you all for your wonderful work. Our 'P-shaped' conservatory was just what we wanted and everyone who was involved was hard working and polite.
Mrs. A. Stott, Andover, Hampshire
I just wanted to say how pleased I was with the job Kerry did today replacing the glass unit in my patio door. He went above and beyond by rehanging the door, stopping the draft whistling in and enabling me to lock it properly for a change. A great job, thank you.
The windows are really excellent, even better than we expected, and we'd really like to thank you for your early and honest advice, a competitive price and no hard sell, and then a very easy and professional installation. We can completely understand why you guys have such a great reputation.
Mr Ness, Ascot
We would like to thank all at KJM involved in providing our new conservatory. From the first meeting with Charles to the final snagging, our experience of KJM has been very positive. The contract was clear and we understood exactly what was proposed. The installation team were a pleasure to have around and they certainly worked hard and in all weathers! The groundworks and foundations were built with negligible disturbance to adjacent structures, paving and garden and the brickwork match and finish is excellent. The roof has been fitted into the tile hung elevation with great care and attention to detail. All involved have been courteous, careful and professional. We would be pleased to recommend you to any potential customer.
Mr. & Mrs. Williams, Thatcham